Frequently Asked Questions - FAQs

Here are some frequently asked questions related to


1. How can I place an order with
  • You can place your order on our website by selecting your desired tech product, providing the necessary information, and completing the online purchase.
  • Alternatively, you can place an order over the phone by calling us at 0304-111-3005 or sending a message to our WhatsApp Number.
  • You also have the option to visit our store in Karachi or our authorized dealers in Lahore and Islamabad for in-person purchases.
2. What payment methods do you accept?
  • For online orders, we accept online payments and cash on delivery.
  • In our outlet, we accept cash payments, EasyPaisa, JazzCash, and online bank transfers.
3. How long does shipping take, and what are the delivery charges?

We are committed to delivering your product within 1 to 4 days (24 to 96 hours) without any delivery charges. 

4. Do you offer international shipping?

Currently, we do not offer international shipping. We deliver within all cities of Pakistan.

5. What is your return/exchange policy?

As we deal in tech products, once an item is sold, we cannot accept returns or exchanges unless there is a manufacturing fault covered by the warranty.

6. How can I track my order?

You can track your order by calling or messaging us at 0304-111-3005 or by emailing us at

7. Can the order be changed or canceled after being placed?

Unfortunately, orders cannot be changed or canceled after they have been placed and confirmed.

8. Do you offer any deals, discounts, or promotions?

Yes, we regularly offer weekly and monthly deals on our website. We also have special discounts on special occasions.

9. Can you gift wrap and/or add personalized messages with the order?

Yes, we can gift wrap and include personalized messages upon request, free of charge. Please contact us via WhatsApp or email to arrange this.

10. Do you claim the international warranty?

We do not claim international warranties as we only resell authentic products from manufacturers and resellers.

11. Can I change my shipping address after placing the order?

Address changes cannot be accommodated once the order is dispatched. Please ensure the correct address is provided during the ordering process.

12. Can I place an order over the phone?

es, you can place an order over the phone by calling 0343-4861586.

13. What to do if an item I wish to order is out of stock?

If an item is out of stock, you can choose to get notified once it is available again or contact us to make a specific item available for you.

14. Is reliable?

Yes, is a highly reliable online store. We source authentic products from reputable manufacturers and resellers and prioritize customer satisfaction.

15. oes have stores in Lahore and Islamabad?

We have our main store located in Lahore, but we have authorized resellers in Karachi and Islamabad for the convenience of our customers in those cities.

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